Customer Service Representatives 71 views

Conduent is hiring Customer Service Representatives for their call center in Federal Way, WA. If you enjoy helping others and are looking for a company with great benefits and monetary incentives, then we here at Conduent want to hear from you!

Conduent Offers:

• Competitive compensation ($XX/hr. OR range of compensation)

• Full-time Employment

• Medical, Dental, Vision, & 401k plans

• Paid Time Off

• Fun working environment

• Company discounts – Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more

Read the requirements below and apply today for immediate consideration.

Customer Service Representatives will be successful if they meet the following requirements:

• Six months experience in providing customer service either via phone or in person

• Must have High School diploma or general education degree (GED)

• Must be at least 18 years of age or older

• Maintain a positive environment, working with co-workers and customers within a diverse culture

• Excellent telephone manner and listening skills

• The ability to relate to customers in a professional and courteous manner

• The ability to work in a team environment

• The ability to work under pressure

• The ability to sit for long periods of time.

• Excellent attention to detail and multi-tasking ability

• Self-motivation to work under his/her own initiative

• Must pass state, federal and criminal background check

Customer Service Representatives in our call center have the responsibility for the following but are not limited to:

• Ability to navigate through multiple computer applications with speed and accuracy

• Ability to work with customers to resolve inquiries

• Provide troubleshooting assistance to customers

• Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals

• Maintain a high level of world class customer service/professionalism to a wide range of customers

• Recommend products that best suit the customer

• Ability to read and interpret documents If this describes you, then apply today for immediate consideration!

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the ‘Submit’ button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. Travel:No Job Type:Experienced Organization:Conduent Corporate

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Technology-driven.
Customer-centric.

We combine deep user insights and best-in-class technologies to create impactful innovation. And through a co-innovation process, our customers become key partners in creating, developing and testing new, unique solutions.

Our Focus Areas

Our innovations simplify and improve business processes, driving the rise of truly digital enterprises. We seamlessly integrate automation, analytics and personalization to provide unique capabilities for our customers in multiple industries.

Transportation

From advanced passenger and license plate recognition to apps for personalized multi-modal urban travel, our solutions are helping to create a more efficient and livable world.

Healthcare

We offer integrated data-driven solutions to optimize patient care, drive better outcomes for targeted populations and use the power of analytics to eliminate fraud, waste and abuse.

Customer Care

Our solutions transform traditional care into an automated multi-channel customer experience. Our sophisticated machine learning-based virtual agents can support human operators and provide self-service.

Robotic Process
Automation

Our Automation Suite, which includes proprietary Robotic Process Automation Tools, improves speech, accuracy, quality and regulatory compliance by using software bots to perform routine manual tasks.

We rely on the diverse backgrounds, experiences and expertise of our employees and clients to ensure that the Conduent of tomorrow is better, faster and stronger than the Conduent of today.  As a Company, we also understand that only through inclusion is true innovation possible.

Conduent employees embrace and welcome individual differences and know that these differences, when positively leveraged, are what make Conduent an industry leader and a special place to work.

Each employee has an inherent responsibility to ensure our business treats all people- colleagues, clients and their customers- with dignity and respect.

So what are the priorities for diversity and inclusion in the workplace?

As a company, we are committed to:

  • Delivering a comfortable and accepting work environment
  • Sourcing top diverse talent
  • Developing our employees
  • Working with certified diverse suppliers
  • Supporting and creating opportunity in the communities that we serve

As a global company with employees in more than 40 countries, we see our diversity as a competitive advantage and critical to creating a culture of high-performance and growth.

Information
  • Company Video

Contact Us

Phone:
(855) 383-3332

California Mailing Address:
8690 Aero Drive, Suite #115 – 224
San Diego, CA 92123

Atlanta Office Address:
510 Plaza Dr. Suite 2230
Atlanta, GA 30349

Office Hours

Monday – Friday:

9:00 am – 5:30 pm