The Watershed Management Department (WMD) is seeking an Operations Coordinator-Watershed. This position plays a central role in the organization and operation of WMD communications, systems and program administration. This position requires responsible and diverse experience with organizing and facilitating project teams, improving and managing business processes involving interdisciplinary work groups, integrating systems for enhanced tracking and reporting needs, developing and communicating strategically with diverse stakeholders and building valuable relationships within social networks working on environmental issues. Applicants must demonstrate familiarity and understanding of water resource and/or ecological restoration goals, approaches, standards, and regulations.
The Operations Coordinator serves as a key point of contact and liaison for internal and external stakeholders with WMD staff. This position will organize, facilitate and enable major systems delivering a large scale watershed restoration program with community partners. These systems include database applications, contracting mechanisms, legal agreements for land access, availability and flow of project materials (e.g., native plants), team training needs, and communication strategies across multiple brands and platforms.
(The essential functions listed below are not intended to reflect all duties that may be assigned to this classification. The District may augment duties and/or essential functions at its discretion. Additionally, some incumbents may not perform all Essential Functions.)
- Input and maintain computerized data relating to, infrastructure and materials inventory, project and contract management, monitoring and inspections in GIS, GBA MMIS, Terratrak and related systems. Update and maintain website content and applications.
- Act as system super user for applicable business systems, such as GBA MMIS, Terratraka, Sharepoint, and Oracle e-business suite and Primavera. Audit and maintain accuracy of database through updates; import and integrate data from other sources (e.g., GIS, Access, Oracle FMIS and partner databases); develop technical reports; set up user accounts; and provide training to users.
- Supervise, prioritize, and coordinate the workflow of assigned support staff; provide training, coaching, and performance evaluations for assigned staff.
- Respond to and resolve internal and external customer complaints and requests for information; explain policies, procedures, and controlling regulations relating to assigned responsibilities.
- Create, modify and plot mapping requests using Geographic Information Systems (GIS) software. Read and interpret map data, research plats, easements and tax lot ownership issues.
- Coordinate inspections on construction projects with inspectors, maintenance staff and contractors. Create reports and notifications on projects.
- Coordinate and facilitate efficient scheduling of team project activities, contract and purchasing processes and department meetings, functions and events. Serve as a primary communication liaison with other internal work groups and external partners as needed to facilitate project execution.
- Provide complex assistance to department staff by tracking contracts and program schedules, coordinating efficient use of staff and contractor effort, following up on action items from department meetings and participating in and/or leading project teams.
- Manages senior managers appointment calendars and researches and provides required appointment materials, including agendas, presentations, print and digital media.
- Moderately complex project management principles, practices, and standards
- Pertinent CWS policies and regulations
- Contemporary office management practices and procedures
- Record keeping and office filing
- Basic principles of data collection and report compilation
- Methods and procedures of budgeting and fiscal monitoring
- Principles of supervision
- Teambuilding and coaching techniques and practices
- Reading and interpreting complex topographic, location, and property record maps
- Reading and interpreting complex utility layouts
- Use of computers and computer software for GIS database management, word processing, spreadsheets, scheduling and office applications
- Maintaining web-based databases and knowledge/experience of the interface with GIS
- Planning, organizing, directing and reviewing the work of clerical and technical personnel
- Supervising, training, disciplining and evaluating staff
- Maintain accurate records
- Research, analyze and summarize data
- Monitor budget revenues and expenditures
- Establish and maintain effective working relationships with those contacted in the course of work including a variety of District city and other government officials, community groups, and the general public
- Operate effectively in a team environment
- Communicate effectively, both orally and in writing
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledges, skills, and abilities is qualifying. A typical way to obtain the required KSAs would be:
Responsible experience which includes design, technical review, construction inspection, and/or complex project administration of sanitary, storm sewer, treatment plant facilities or stream, wetland and riparian restoration.
College-level coursework in civil, sanitary, or environmental engineering, materials science, construction technology, environmental science, or a related field.
Specialized training in data management and associated software, office administration, business communication and related fields.
CERTIFICATION AND LICENSURE:
Upon selection, candidate must possess and maintain a valid State issued driver’s license.
Applicants who require reasonable accommodation in order to participate in any phase of the application process should contact Human Resources at 503.681.3600 or TDD 503.681.3601.
Equal Employment Opportunity
Clean Water Services is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, gender, national origin, marital status, age, uniformed service, sexual orientation or disability in the admission or access to the recruitment process or any aspect of employment.